Contact information

Email: support@noxejewels.com

We aim to respond to all enquiries within 2 business days (Monday to Friday, excluding UK public holidays).

Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT/BST)

Order Enquiries
For questions about an existing order, please include your order number in your email so we can assist you faster.

Returns & Refunds
To initiate a return, email support@noxejewels.com with your order number and reason for return.

Brand & Press
For collaborations, wholesale, or press enquiries, contact support@noxejewels.com with the subject line "Partnership".